Need help?
Frequently Asked Questions
Kaituna Ridges pieces are crafted to last—made from nature, for everyday life.
To keep your wool garments looking their best, air them out between wears and spot clean with cold water when needed. For a deeper clean, gentle handwashing with a wool-safe detergent is best. Avoid hot water, wringing, or tumble drying—lay flat to dry instead.
For wool bags, simply spot clean with a damp cloth and let them dry naturally. Store away from direct sunlight to preserve colour and shape.
Wool’s natural properties mean it doesn’t need constant washing - less is more.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
You can contact us through our contact page! We will be happy to assist you.